Last Updated: 29th June 2025
This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
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1. Who We Are
Cameron Tech Solutions is a sole trader business operating in Glasgow, Scotland, specialising in web design and development services. We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller Details:
Business Name: Cameron Tech Solutions
Contact Person: Ross Cameron
Email: ross@camerontechsolutions.com
Phone: +44 7822 014 261
2. What Personal Data We Collect
We only collect personal data that is necessary to provide our services and improve your experience. The information we collect includes:
| Data Type | Examples | How We Collect It |
|---|---|---|
| Contact Information | Name, email address, phone number, company name | Contact forms, email correspondence, phone calls |
| Project Information | Project requirements, budget, timeline, business details | Contact forms, consultation meetings, project briefs |
| Technical Data | IP address, browser type, device information, website usage | Automatically when you visit our website |
| Marketing Preferences | Communication preferences, areas of interest | Contact forms, email preferences, cookie consent |
Information We Don't Collect
We do not collect sensitive personal data such as:
- Racial or ethnic origin
- Political opinions or religious beliefs
- Health information
- Criminal conviction details
- Biometric or genetic data
3. How We Use Your Personal Data
We use your personal data for the following purposes:
Service Delivery
- Responding to your enquiries and providing quotes
- Delivering web design and development services
- Project communication and updates
- Providing ongoing support and maintenance
Business Operations
- Processing payments and invoicing
- Maintaining customer records
- Improving our services based on feedback
- Website analytics and performance monitoring
Marketing (with your consent)
- Sending newsletters and service updates
- Sharing relevant industry insights
- Promoting new services or special offers
Marketing Communications: We will only send you marketing emails if you have explicitly consented. You can withdraw consent at any time by clicking "unsubscribe" or contacting us directly.
4. Legal Basis for Processing
Under UK GDPR, we must have a lawful basis for processing your personal data. Our legal bases include:
| Processing Purpose | Legal Basis | Explanation |
|---|---|---|
| Service delivery & support | Contract | Necessary to perform our contract with you |
| Responding to enquiries | Legitimate interests | Our legitimate business interest in responding to potential clients |
| Marketing communications | Consent | You have given explicit consent to receive marketing |
| Legal compliance | Legal obligation | Required by law (e.g., tax records, anti-money laundering) |
| Website analytics | Legitimate interests | Improving website performance and user experience |
5. Who We Share Your Data With
We do not sell your personal data to third parties. We only share your information when necessary to provide our services or when required by law:
Service Providers
- Web hosting providers: To host websites and store project files securely
- Email services: To send communications and newsletters
- Cloud storage: To backup and store project files
- Analytics providers: To understand website usage (Google Analytics)
- Payment processors: To handle secure payments
Legal Requirements
We may disclose your personal data if required by law, such as:
- Compliance with court orders or legal proceedings
- Cooperation with law enforcement investigations
- Protection of our legal rights or safety
Data Protection Measures
All third-party service providers we work with:
- Are carefully selected based on their data protection standards
- Have appropriate technical and organisational measures in place
- Are bound by contractual obligations to protect your data
- Process data only for the specific purposes we authorise
6. How Long We Keep Your Data
We only retain your personal data for as long as necessary to fulfil the purposes for which it was collected:
| Data Type | Retention Period | Reason |
|---|---|---|
| Enquiry information (no project) | 2 years | Potential future business opportunities |
| Client project data | 7 years after project completion | Legal obligations, warranty support |
| Financial records | 7 years | HMRC requirements, accounting obligations |
| Marketing consent | Until consent is withdrawn | Ongoing marketing communications |
| Website analytics | 26 months | Google Analytics default retention |
After the retention period expires, we securely delete or anonymise your personal data unless we have a legal obligation to retain it longer.
7. Your Data Protection Rights
Under UK GDPR, you have several rights regarding your personal data:
Your Rights Include:
- Right of access: Request a copy of the personal data we hold about you
- Right to rectification: Ask us to correct any inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data in certain circumstances
- Right to restrict processing: Ask us to limit how we use your data
- Right to data portability: Receive your data in a structured, machine-readable format
- Right to object: Object to processing based on legitimate interests or for marketing
- Right to withdraw consent: Withdraw consent for processing at any time
- Right to complain: Lodge a complaint with the Information Commissioner's Office (ICO)
How to Exercise Your Rights
To exercise any of these rights, please contact us using the details in the "Contact Us" section. We will respond to your request within one month, though complex requests may take up to three months.
Identity Verification
To protect your privacy, we may need to verify your identity before responding to certain requests. This helps ensure we only provide personal data to the correct person.
Information Commissioner's Office (ICO):
If you're not satisfied with our response, you can complain to the ICO:
Website: ico.org.uk
Phone: 0303 123 1113
9. How We Protect Your Data
We take data security seriously and implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.
Technical Measures
- Encryption: Data transmitted to and from our website is encrypted using SSL/TLS
- Secure hosting: Our website and databases are hosted on secure, regularly updated servers
- Access controls: Limited access to personal data on a need-to-know basis
- Regular backups: Secure, encrypted backups of important data
- Software updates: Regular security updates and patches
Organisational Measures
- Data minimisation: We only collect and process data that we actually need
- Staff training: Regular training on data protection best practices
- Incident response: Procedures for responding to potential data breaches
- Vendor management: Due diligence on third-party service providers
Data Breach Notification
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:
- Report the breach to the ICO within 72 hours (where required)
- Notify affected individuals without undue delay
- Provide clear information about the nature of the breach
- Advise on steps you can take to protect yourself
10. Contact Us About Privacy
If you have any questions about this privacy policy, your personal data, or how to exercise your rights, please contact us:
Privacy Enquiries:
Email: ross@camerontechsolutions.com
Phone: +44 7822 014 261
Address: Cameron Tech Solutions, Glasgow, Scotland, United Kingdom
Response Times
We aim to respond to privacy-related enquiries within:
- General questions: 2-3 business days
- Data subject requests: Within 1 month (may extend to 3 months for complex requests)
- Urgent privacy concerns: Within 24 hours
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify existing clients via email if the changes affect how we use their data
- Post a notice on our website highlighting important changes
We recommend checking this page periodically to stay informed about how we protect your privacy.
Important: This privacy policy applies specifically to Cameron Tech Solutions. If you follow links to other websites from our site, please check their respective privacy policies as we are not responsible for their data practices.
Quick Summary
- We only collect data necessary to provide our web design services
- We never sell your personal information to third parties
- You have full control over your data and can request changes or deletion
- We use industry-standard security measures to protect your information
- Cookie consent is required for non-essential website features
- You can contact us anytime with privacy questions or concerns